Instructional Technology Support
The most efficient way to contact Instructional Technology for questions, support, or to request a consultation is to submit an RT ticket.
Submitting a ticket ensures that your question will be answered as quickly as possible by the appropriate staff member and allows the Instructional Technology Team to see and solve common issues and questions.
DoIT Support
The Division of Information Technology offers extensive services and support to the UMBC campus community. For help with all other technology, please see these options:
Request Help Find Help (FAQs) Check System Status
- Search the FAQs: Extensive collections of how-to documentation on a wide range of technologies are available for faculty and students.
- Request help via RT: If you need help for any technical or University related issue, you can open an RT ticket. The Technology Support Center will assign a unique ID number to your case and assign the ticket to the appropriate office.
If the campus is open: The Technology Support Center is located on the first floor of the Albin O. Kuhn Library, immediately to the right of the main entrance. Click here for the TSC’s Hours of Operation. Or call 410-455-3838.
During extended campus closure such as winter break, please allow additional time for staff response.